Airport Customer Service Agent PT (United)- ALB
Listed on 2026-08-05
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Customer Service/HelpDesk
Customer Service Rep, Airport Operations & Services
Airport Customer Service Agent PT (United)- ALB
Unifi Aviation, LLC is seeking an Airport Customer Service Agent for part-time positions base pay rate is $16.00. This is a non-exempt position available for part-time days.
The duties include providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits include flight privileges offered after 30 days for employees and eligible family members, weekly pay for hourly employees, full-time starts at 30 hours per week, paid time off for full-time employees, comprehensive medical, dental, and vision insurance for full-time employees, 401k for all employees, exclusive discounts, and additional wellness programs.
Job duties involve assisting passengers with a friendly welcome, handling all aspects of ticketing and check-in, directing passengers through Customs, Immigration, and Quarantine, assisting ramp agents, pushing wheelchairs, adhering to safety procedures, and reporting safety and security incidents.
Qualifications include a high school diploma or GED, being at least 18 years of age, and obtaining credentials required as per airport or state or customs requirements.
Physical requirements involve constantly lifting up to 70lbs and more, pushing, pulling, walking, standing, reaching above shoulder, stooping, squatting, kneeling, bending, grasping, and frequently climbing and crawling.
Working conditions include rotating shifts and hours, nights, weekends, holidays, overtime, and working in outside weather conditions which may include severe seasonal elements.
Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
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