More jobs:
Lead Auto Service Advisor & On‑Duty Leader
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-06
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead to drive exceptional customer experiences while serving as a key holder and on-site leader when management is absent. The CSL mentors team members and ensures safety, compliance, and service standards are met across daily operations.
The role combines customer focus, leadership presence, and accountability in a fast-paced service center environment. You will guide Advisors, support scheduling, and contribute to sales and retention through great service.
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