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Health Plan Support Associate I

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Lifetime Benefit Solutions, Inc.
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

Lifetime Benefit Solutions, Inc. is seeking a Customer Service Representative to resolve inquiries via phone, fax, email, and other channels, concerning benefits, claims, and enrollment.

Training will occur on hire to cover one line of business, with cross-training within 12 months to support multiple lines of business as needed. The role emphasizes privacy, professional communication, and timely customer service with adherence to ORA and HIPAA requirements.

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Position Requirements
10+ Years work experience
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