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Member Engagement Lead - Customer Success
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-19
Listing for:
ISSA
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management -
Sales
Client Relationship Management
Job Description & How to Apply Below
ISSA, the leading trade association for the cleaning and facility solutions industry, seeks a Member Engagement Manager in Albany, NY. This role drives front-line member experience, enabling proactive outreach, issue resolution, and measurable value realization across assigned accounts.
You will partner with the Senior Sales Team, qualify needs, uncover expansion opportunities, and maintain rigorous CRM discipline to protect revenue and accelerate growth.
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