More jobs:
Guest Experience & Visitor Center Lead
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-23
Listing for:
Discover Albany
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep -
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Discover Albany seeks a Visitor Services Manager to lead daily Visitor Center operations, supervise part-time staff, and collaborate with stakeholders to create engaging experiences in Albany County. You will collect visitor data, manage scheduling, and ensure hospitable guest service in a dynamic destination.
The role requires 2–3 years in customer service with supervisory experience, strong hospitality skills, and proficiency in Microsoft Office and Square POS.
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