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Service Appointment Specialist — Outbound BDC
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-30
Listing for:
DePaula Auto Group
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Sales
Customer Success Management
Job Description & How to Apply Below
DePaula Chevrolet, a premier automotive dealership located in Albany, NY, seeks a BDC Service Representative to contact customers by phone to schedule vehicle service appointments and strengthen customer relationships.
The role focuses on outbound calling, appointment setting, follow-up, and customer retention, with duties including documenting interactions in the CRM/DMS and collaborating with Service Advisors to ensure a smooth experience.
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