Business Document Specialist​/Trainee; NY HELPS

Business Document Specialist duties in Corporations include but are not limited to the following:

• Review and respond to customers' emailed inquiries in a detailed, thorough professional manner.
• Search corporate documents and process requests submitted by the public.
• Create work orders for the Review and Information Unit to process.
• Process credit card transactions for requests submitted to the Division of Corporations.
• Print individual operator cash report and verify such report with fees processed.
• Answer phone calls from the public using the VCC phone system and enter call information into the CRM.
• Review and distribute corporate documents and general correspondence received by the Division.

• Business Document Specialist Trainee – No minimum education or experience requirements.
• Business Document Specialist Full Title – One year of experience reviewing and approving documents and providing information related to the State's Business Corporation Law and related laws.

55 B/C APPOINTMENT:
This position is eligible for 55B/C designation. Candidates with 55B/C eligibility are encouraged to apply and must submit their current 55B/C eligibility letter along with their application.

• Civil Service List Appointment:
  Candidates must be reachable on the appropriate Civil Service eligible list.
• Transfer
  
  Qualifications:
  
  Permanent service in this title or one year of permanent competitive or 55-B/C service in a title SG-04 or higher and otherwise eligible for transfer under Civil Service Law. A list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

The Department of State is an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to HRM.Recruitment.gov.

Employees may be approved for a maximum of 50% telecommuting, but must apply and obtain approval through management in accordance with the Department of State Telecommuting Program Guidelines.