Member Experience Champion
Listed on 2026-10-06
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Customer Service/HelpDesk
Bank Customer Service, Banking & Finance -
Finance & Banking
Bank Customer Service, Banking & Finance
Next Step Federal Credit Union is seeking a customer service oriented problem solver to help members with information, transactions, and guidance. The role emphasizes high-quality service without pushy sales, with training opportunities and potential advancement.
Responsibilities include assisting members, handling transactions, researching accounts, educating on products, and collaborating with management to resolve issues and support loan-related activities.
We are currently recruiting a Member Experience Champion for our team in City of Albany, NY, United States.
The Member Experience Champion role at Next Step Federal Credit Union is now open for applications in City of Albany, NY, United States.
Join us at Next Step Federal Credit Union as our next Member Experience Champion in City of Albany, NY, United States.
This is a strong opportunity to take on the Member Experience Champion role at Next Step Federal Credit Union.
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