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Airport Customer Service Supervisor – Lead, Safety & Fly

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Southwest Airlines
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services
  • Management
    Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Airport Customer Service Supervisor – Lead, Safety & Fly Free
Location: City of Albany

Southwest Airlines in Albany is seeking a Supervisor, Customer Service to lead a busy station team, ensuring on-time performance, safety, and outstanding guest service. You will coordinate with departments, coach frontline staff, and oversee shift planning and payroll while maintaining compliance and positive morale.

The role requires a Bachelor’s degree and airline/customer service experience, with eligibility to obtain an airport badge.

This is a great opening to take on the Airport Customer Service Supervisor – Lead, Safety & Fly Free role at Southwest Airlines.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Airport Customer Service Supervisor – Lead, Safety & Fly Free role in the description above.

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