Member Experience Pro: Solve, Serve & Grow
Listed on 2026-10-07
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Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep
Next Step Federal Credit Union in Albany, NY is seeking a customer service focused problem solver to deliver quality service, answer inbound calls, assist members with transactions, and provide honest, helpful advice without pushy sales.
You’ll work with a team to open/close daily tasks, balance cash, handle mail-in transactions, and help members access electronic services, with opportunities to learn about loans and other products.
The following position is for a Member Experience Pro:
Solve, Serve & Grow with Next Step FCU.
The following opportunity is for a Member Experience Pro:
Solve, Serve & Grow with Next Step FCU.
Our team is growing, and we are hiring a Member Experience Pro:
Solve, Serve & Grow in City of Albany, NY, United States.
This opportunity is for the Member Experience Pro:
Solve, Serve & Grow role at Next Step FCU.
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