Treatment Coordinator

Dental Treatment Coordinator

Location:

Albany, NY area (must be able to travel occasionally between nearby practice locations)

Compensation: $23–$27/hour, depending on experience

Industry: Dental / Healthcare

Benefits:
The position is eligible for medical, dental, vision, and 401(k)

Addison Group is partnering with a growing healthcare organization seeking Dental Treatment Coordinators to join their team. This is an excellent opportunity to become part of a fast-paced, patient-focused environment with strong team tenure and continued expansion.

Our client operates multiple busy practice locations and is looking for individuals who thrive in a high-volume setting while delivering exceptional patient support and administrative coordination.

• Act as a primary point of contact for patients and families seeking information about treatment options and services
• Guide patients through the treatment coordination process with professionalism and compassion
• Explain treatment recommendations, financial obligations, and payment options clearly and confidently
• Assist with scheduling appointments and coordinating care across multiple providers or specialty offices
• Maintain accurate and up-to-date patient documentation and records
• Help create a welcoming and positive experience for patients throughout their visit
• Support providers with administrative preparation related to consultations and treatment planning
• Provide general education regarding dental care, treatment expectations, and follow-up instructions
• Communicate effectively with patients to address questions, concerns, and common objections regarding treatment plans

• Prior dental experience strongly preferred; candidates with medical office experience will also be considered
• Experience as a Dental Assistant or in patient coordination/customer-facing healthcare roles is a plus
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced clinical environment
• Stable work history and professional tenure preferred
• Familiarity with dental software systems such as Cloud9 is beneficial, but not required
• Comfortable working with a high volume of patient interaction daily

• Schedule:
  
  Monday–Friday | 7:55 AM – 5:00 PM
• Occasional travel between practice locations in the Albany region (Albany, Delmar, Latham, East Greenbush, and Clifton Park)

• Growing organization with strong internal culture and employee retention
• Collaborative and team-oriented office environment
• Opportunity for long-term growth and development
• Consistent weekday schedule with no overnight shifts