Department Chair, Graduate Business

Overview

The Department Chair of Graduate Programs for the School of Business is a faculty leader responsible for the effective delivery, continuous improvement, and strategic advancement of Excelsior University’s graduate Business and Public Service programs and the oversight and development of doctoral programs. The Chair oversees academic quality, curriculum alignment, faculty performance, and operational execution to ensure programs meet university, state, and specialized accreditation expectations.

In this role, the Chair partners with the Dean and Associate Dean to support the School of Business and College of Liberal Arts and Sciences priorities, facilitate cross-unit collaboration, and lead initiatives designed to enhance student success across multiple modalities.

Given the scope of Business and Public Service offerings, preferred academic preparation includes a doctorate in business, public administration, public policy, organizational leadership, or a related field, or a master’s degree with at least 18 graduate credits in a relevant business or public service discipline. Candidates with demonstrated expertise in public sector leadership, governance, program evaluation, and applied research are strongly encouraged to apply.

This role is fully remote. Remote employees will be required to engage in periodic campus meetings, retreats, conferences, and professional development sessions. The University provides the required equipment; employees must maintain a professional home workspace suitable for virtual meetings.

• Lead academic operations for graduate and doctoral Business and Public Service programs, maintaining strategic and operational plans aligned with School and University goals.
• Serve as the primary departmental liaison to the School of Business, Provost’s Office, Enrollment Management, and other cross-functional units.
• Ensure compliance with University, State, and specialized accreditation standards.
• Coordinate program pathways and course schedules that support student progress, program efficiency, and equitable faculty workload distribution.
• Manage course registrations, faculty assignments, and quality benchmarks in accordance with university standards.
• Provide direct, ongoing coaching to faculty and monitor faculty performance to ensure effective teaching in Excelsior’s online learning model, including consistent use of the Faculty Checklist, Faculty Playbook, communication expectations, and evidence-based teaching practices.
• Recruit, appoint, evaluate, and support faculty throughout the full lifecycle of their teaching and service responsibilities.
• Maintain and update departmental catalog information and work with marketing teams to ensure accurate representation of programs across digital and print platforms.

• Guide curriculum planning, alignment, and revision across graduate and doctoral Business and Public Service programs in accordance with university priorities, learning outcomes, and accreditation requirements.
• Provide academic leadership for the development, refinement, and launch of doctoral programs, including applied doctoral pathways aligned with scholar-practitioner models.
• Foster a culture of innovation and excellence in course design, leveraging instructional design collaboration and evidence-based practices.
• Participate in the yearly program review processes and collaborate on the assessment of program learning outcomes and general education outcomes.
• Oversee critical fix workflows to ensure timely, accurate, and high-quality updates to courses. Use faculty observations, student feedback, assessment data, and quality review findings to identify needed fixes and prioritize improvements.
• Partner with instructional designers and faculty subject-matter experts to execute fixes, maintain course accuracy, correct inconsistencies, and address emergent student-experience issues during live terms.
• Ensure that critical fixes inform longer-term curriculum improvements by documenting patterns, root causes, and opportunities for systemic updates across programs.
• Engage in student-success data reviews and apply evidence-based…