Assistant Director-Financial Aid Veteran Affairs

The Student Financial Services unit is seeking a dynamic individual who thrives in a fast-paced environment, where critical thinking and creativity are valued skills in day-to-day processing.

The Assistant Director of Veterans Benefits will be involved with the day-to-day operations of the Veterans Benefits team within the Student Financial Services Office. The Assistant Director will be a School Certifying Official (SCO) with primary responsibility for certifying benefits with the Department of Veterans Affairs. The Assistant Director will also be responsible for communicating with students via phone, email, and the message center.

We believe work should fit your life, not the other way around. Our hybrid schedule includes two days on site in our Albany office, with the flexibility to work remotely the remaining days. Spend less time commuting and more time focusing on meaningful work or personal priorities. Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour week.

• Veterans Benefits School Certifying Official (SCO)
• Providing student support via phone, email, and message center
• Keep current on regulations related to Veterans Benefits
• Support the collection of required documentation and processing of forms related to Veterans Benefits
• Assist with developing, revising, and updating processes of the unit related to programs administered by the college
• Liaison with Department of Veterans Affairs
• Participate in ongoing professional development along with the encouragement of the growth of colleagues
• Other duties and responsibilities may be assigned in support of the needs of the unit and the students we serve

• Bachelor’s degree required
• Minimum of 2 years of experience working in higher education
• Experience supporting or working with veteran students preferred
• Demonstrated interest in promoting distance learning in higher education
• Ability to engage and support a diverse adult student population

The hiring salary range for this position is $48,000.00 - $50,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

If you have problems with online submission, please call .

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

AA/EOE/ADA

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.