University at Albany, SUNY – Professional Development Program – Senior Trainer; R26-12

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service‑minded individual committed to performing high‑quality work to fill a Senior Trainer position within PDP’s Department of Temporary Assistance Training in Albany, NY.

• Deliver in‑person classroom training throughout New York State, virtual classroom/online classroom training using e‑learning/webinar technology, and technical assistance programs.
• Participate in the planning and development of training delivery plans and curricula for a variety of performance‑based training, including updating, maintaining, and developing instructional materials (print and digital) and performing research for and assisting in the design of curriculum, related materials, and visual aids.
• Complete assignments independently and within team settings.
• Provide coaching, mentoring, and leadership to training staff.
• Monitor training deliveries and materials to assure quality and conformance with project objectives.
• Conduct training needs assessments and interpret/ use training evaluation data to revise training programs and delivery plans.
• Maintain complete records of training programs, content, activities, and evaluations in accordance with procedures, as well as preparing routine reports.

• Bachelor’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization and a minimum of three years of experience delivering adult training programs.
• Excellent writing, speaking, training delivery, presentation, group facilitation, and interpersonal communication skills.
• Strong knowledge of adult learning principles and in‑person and virtual classroom/online adult training methods.
• Demonstrated ability to deliver training material creatively and in conformance with project objectives.
• Demonstrated ability to successfully work under pressure with strong attention to details, as well as effectively work on multiple projects with competing priorities/deadlines in shared staff resource setting.
• Demonstrated ability to effectively work independently as well as within teams.
  
  Experience with leading project teams and planning and coordinating training activities.
• Experience coaching, motivating, or developing skills of staff and encouraging and promoting teamwork and positive interactions.
• Strong team and customer orientation.
• Working knowledge of the NYS social service delivery system and public welfare programs or experience in the delivery of specific public welfare programs, such as Temporary Assistance, SNAP, Employment & Advancement Services, HEAP, and Child Support Enforcement, or the administrative/fair hearings process, welfare fraud investigations, and audit/quality improvement initiatives.
• Experience using Adobe Acrobat Professional, Microsoft products (including Outlook, Word, PowerPoint, Edge, SharePoint, and Teams), and document and presentation templates.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
• Ability to lift and carry up to 40 lbs.
• Ability to work variable days and work hours and travel regularly throughout NYS to deliver training and attend meetings, including travel to areas that may not be served by public transportation.

• Master’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, in Adult Education, Communications, English, Social Science, or related field.
• Five years of experience delivering training to adults in a related field.
• Experience using Webex, Zoom, or other e‑learning/webinar technology.
• Experience working within a state or county social services agency or human services organization.

Salary is expected to be $70,000 – $72,500 (annual).

Employment is with The Research Foundation for The State University of New York, a private nonprofit educational corporation that administers sponsored program activity for the University at Albany.

The Research Foundation for SUNY is an Equal Opportunity/Affirmative Action Employer and will not discriminate based on race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, marital status, citizenship, disability, criminal record, genetic information, or any other protected characteristic. The Foundation offers benefits such as health, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance, and long‑term disability insurance.