Program Assistant

Employee Program Assistant

The Employee Program Assistant is responsible for the design and delivery of training programs and services offered by the Partnership. This includes, presenting courses for State employees, presenting at conferences and developing and presenting to labor-management committees throughout New York State. This could include the development of courses, training and customized facilitation and consultation with local, regional and Statewide Labor-Management Committees.

Extensive travel throughout the State is required, including some weekends.

Duties include but are not limited to:

• Present and train educational programs at conferences, State agencies and on-line.
• Attend meetings and conferences to meet State employees to promote Partnership programs.
• Provide customized outreach and marketing efforts to New York State employees.
• Participate in a variety of work groups to promote all Partnership programs and services to CSEA- represented employees and their agencies throughout the State.
• Support instructional staff in delivery of course materials, including hosting webinars and online classes.
• Serve as a host for webinars and online training. Manage technical aspects of webinar as moderator, ensuring the uninterrupted flow of information and interaction between presenters and participants.
• Assist in development, review and editing of training curriculum.
• Assist in the identification and development of online learning certificate tracks and blended learning approaches to meet the needs of employees and agencies.
• Identify the need for training, consultation and intervention assistance for Labor-Management Committees throughout the State.
• Act as a credible and neutral liaison to labor and management representatives.
• Conduct on-site assessments of committees, develop proposals for training and other interventions and establish plans to develop collaboration between the parties.
• Monitor and review the quality of curriculum by analyzing participant evaluations and feedback from labor-management stakeholders.
• Conduct post-training follow-up with Labor-Management Committees, including coached meetings, evaluations and other consultation services.
• Provide customized outreach and marketing efforts to organizations that have not participated in labor-management training to ensure training is balanced across regions and agencies.
• Attend and make presentations as needed at Statewide Labor-Management Committee meetings and conferences, education and training subcommittee meetings and CSEA statewide events.
• Keep abreast of issues affecting labor-management relations in the workplace.

Minimum Qualifications:

• Bachelor's degree and two years of relevant experience.
• Experience in instructional design, curriculum development, and training adults in traditional and non-traditional settings.
• Excellent writing, speaking, and presentation skills.
• Proficient skills in Microsoft Office Suite (including PowerPoint).
• Ability to deal with multiple priorities and competing deadlines in a team setting.
• Ability to act as a credible and neutral liaison to labor and management representatives, while promoting collaboration between the two.
• Must possess and maintain a valid driver's license that allows candidate to operate a motor vehicle in New York State as a term and condition of employment.
• Occasional weekend work required to participate in conferences and events.
• Experience in a labor-management setting preferred.

Additional Comments:

Work Hours and Telecommuting will be discussed during the interview. The Office of Employee Relations does not discriminate on the basis of race, color, national origin, age, sexual orientation, religion, disability, or other protected class status in the admission to, access to, or employment in their programs or activities. REASONABLE ACCOMMODATION:
The Office of Employee Relations/Labor Management Committees provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify HR.gov or . NOTE ON TELECOMMUTING:
The Office of Employee Relations/Labor Management Committees employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with The Office of Employee Relations/Labor Management Committees Telecommuting Program Guidelines.