Desktop Device & Engineering Technical Staff (VA ESOM

Overview

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

The salary for this position is between $114-$129K/annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Engineering & Hands-On Lab Support

• Perform application packaging, deployment, and endpoint engineering activities across the enterprise environment.
• Conduct testing, validation, configuration management, and deployment-readiness activities for endpoint configurations, applications, patches, and device-related solutions.
• Contribute technical expertise during scrum ceremonies, engineering working sessions, operational meetings, and cross-functional technical forums.
• Analyze and troubleshoot endpoint-related issues, identify root causes, and develop or implement engineering solutions that support operational stability and enterprise requirements.
• Evaluate endpoint technologies, configurations, and engineering approaches and provide recommendations to improve performance, standardization, security, and operational effectiveness.
• Coordinate with endpoint engineering, infrastructure, networking, security, and support teams to help ensure successful implementation efforts.
• Document efforts related to testing procedures, deployment activities, technical configurations, and operational processes.
• Contribute to maintaining secure, stable, and standardized endpoint operations across the environment.
• Support ongoing engineering initiatives within the Desktop Device & Engineering organization, including efforts related to Intune security policies, deployment activities, sustainment, and troubleshooting.
• Perform hands-on engineering activities in lab environments, including endpoint setup, configuration, testing, troubleshooting, and validation.
• Support the staging, deployment, and evaluation of endpoint devices and related technologies as part of broader DDE engineering activities.
• Function as a versatile contributor capable of adapting to shifting priorities and supporting multiple engineering work streams as operational needs evolve.

• This role includes hands-on engineering activities within lab environments, including the setup, configuration, testing, troubleshooting, and handling of endpoint devices and related equipment.
• Ability to safely handle, move, connect, and stage endpoint equipment, including lifting equipment up to 50 pounds, as needed to support lab testing, engineering, and deployment activities.

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related technical field. 8 Years of relevant experience can be substituted for the degree requirement for a total of 13+ years of experience.
• Minimum of 5 years of experience supporting enterprise IT, endpoint engineering, desktop engineering, systems administration, or related technical environments.
• Experience supporting endpoint deployment, packaging, testing, or operational engineering activities in enterprise environments.
• Familiarity with enterprise endpoint management technologies such as Microsoft Intune, MECM/SCCM, JAMF, or similar platforms.
• Understanding of endpoint configuration management, deployment processes, and enterprise operational support practices.
• Experience working within collaborative technical teams and participating in Agile or Scrum-based delivery environments.
• Strong troubleshooting, communication, and organizational skills.
• Ability to support multiple concurrent initiatives within a fast-paced operational environment.

• Experience supporting large-scale federal or enterprise IT environments.
• Familiarity with endpoint security, compliance, or device management practices.
• Exposure to enterprise deployment automation, scripting, or operational reporting tools.
• Experience supporting cross-functional engineering or infrastructure initiatives.
• Industry certifications such as CompTIA Security+, Microsoft, JAMF, or related certifications are preferred.

• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated : https://(Use the "Apply for this Job" box below).-documents
• If you do not currently meet the  outlined, you must be willing and able to update your current forms of  a timely manner to complete the…