Technical Account Manager

About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of approximately $25 billion - placing it at the global epicenter of high-tech innovation and commercialization.

Job Description:

Position Summary, Technical Account Manager As a NY Creates Technical Account Manager assigned to AIM Photonics you will play a pivotal role as the technical bridge between the customer/end-user's needs and our photonic and advanced packaging capabilities. As Technical Account Manager, the role is responsible for translating customer application requirements into manufacturable photonic/packaging solutions and help customers accelerate time-to-market/time-to-field. In addition, the Technical Account Manager is to provide first level technical support using our PDKs/ADKs, taping our chip designs, and testing the resulting chips/packages.

Key Responsibilities Technical interface with users interested in AIM Photonics. Meet with customers to understand their application space and translate their needs into specific solutions that we can provide. Provide first level technical support in using our PDKs and ADKs to design PICs and packaging builds. The Technical Account Manager picks up from an initial sales lead, tracks NDAs/PDK agreements, and generates statements of work (SOWs) for sign-off by the technical team.

Work with the Marketing, Communications, and Business Development teams to tailor messaging, represent AIM Photonics at industry events, and serve as the first line of technical service before the engineering teams. Develop and implement strategies to fill MPW runs and capacity at the Test, Assembly, and Packaging (TAP) Facility. Other reasonable duties assigned. Requirements:

Minimum Qualifications , Technical Account Manager BS in electrical engineering, optics, physics, chemistry or other relevant technical engineering fields with at least five years' relevant experience Work experience in semiconductors, microelectronics, or integrated photonics Circuit design skills with layout and/or simulation of photonics or electronics Out-going, professional, and personable communications skills Extraordinary attention to detail with experience organizing customer development and satisfaction business processes Ability to self-start, work independently, and collaborate with cross-functional teams This position is contingent on the satisfactory completion of a background check;

this position may require annual background checks.

Preferred Qualifications , Technical Account Manager MS or PhD in electrical engineering, optics, physics, chemistry or other relevant technical engineering fields

Experience with EDA/EPDA software solutions and workflows, particularly for photonics This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. Don't meet every requirement? At NY Creates we are dedicated to building a welcoming team. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit for this or another role.

Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement…