Vehicle Recovery Specialist (Collections

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

Summary of Role:
This role is responsible for the collection of delinquent loan accounts and related collection issues.

• Responsible for the collection of accounts assigned by department management, including member negative share balances, Master Card accounts, mortgage and home equity accounts, consumer and small balance commercial loan accounts.
• Responsible for the accurate maintenance of records that may be used in the collection of accounts
• Acquire and preserve knowledge of state and federal laws as they pertain to Bankruptcy and Collection
• Knowledgeable with the regulations surrounding the right of offset and freezing funds with regards SSI, SSD and Pension.
• Retain state and federal laws with regard to repossessions
• Well Informed with the Fair Credit Reporting Act and the CFPB as they pertain to collections
• Maintain a business relationship with outside collection attorneys, repossession agents, and other collection-related vendors to ensure accurate and timely service
• Responsible keeping the reposession spreadsheet accurate and up to date
• Accountable for assigning repossession out to our vendor using the repossession software
• Responsible for providing accurate costs and fees associated with repossessions
• Send repossession inventory to be inspected and detailed and or transported
• Prepares Right to Redeem letters, Public Sale letters, and Deficiency balance letters
• Processes all sales proceeds and distributes them to the proper locations (i.e. Collection Expense GL, Repossession GL, Bankruptcy GL and member loan)
• Contacts creditors to obtain lien releases
• Applies all payments received from Lee & Mason
• Processes all service requests received for the department
• Review accounts for charge off after sale proceeds have been processed.
• Other duties as needed

• Associate’s degree from accredited college or university
• Minimum five (5 ) years related experience, or an equivalent combination of education and experience

Starting Compensation: $20.68 - $24.82/hr., plus a competitive benefits package

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs.

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At Broadview FCU, your career is so much more than a job. Grow personally and professionally with access to opportunities to apply your strengths and unleash your potential.

Broadview’s success is propelled by every employee. As we work together to serve members and our communities, our collective talents produce superior financial solutions and exceptional service that are uniquely Broadview FCU.