Surgical Scheduler - Plastic Surgery

Location: City of Albany

Surgical Scheduler - Plastic Surgery page is loaded## Surgical Scheduler - Plastic Surgery locations:
50 New Scotland Avenue Albany, NY 12208time type:
Full time posted on:
Posted Todayjob requisition :
68709

Department/Unit:

HBD - Surgery Plastic

Work Shift:

Day (United States of America)
Salary Range:$41,136.28 - $57,590.79
• Greet patients in a prompt, courteous and professional manner.  
• Interact with a diverse patient population.  
• Initiate surgical booking process as instructed by physician via flow sheet or surgical task.  
• Compile surgical packets for booking. (Containing booking sheet, check list, pre-op orders, consent form, pre-admission form, and prior auth.) Some variances on packets per physician preference, patient age and location of surgery.  
• In coordination with the surgeon, ensure consents are complete.  
• Obtain release of information to complete disability/FMLA paperwork as needed, also "Out of Work/School" notes. Work with nursing staff to complete if there are questions or concerns.  
• Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.

• Schedule pre-surgical appointments for patients who need clearance and make sure clearances are sent to the appropriate places.  
• Communicate timely with all parties, including surgeon, patient, operating room, insurance company to ensure confirmation of the date of surgery as well as all appropriate surgical clearances are obtained.  
• Coordinate OR time/date with equipment rep, if needed.  
• Conveys professional image by adhering to the established dress code.  
** Essential Duties and Responsibilities
*** Responsible for initiating surgical booking process.
* Compile booking sheets, all surgical consents, pre-op orders, prior authorization and pre-admission forms.
* Preparing patient disability and out of work / school paperwork.
* Responsible for updating the system with registration, scheduling and insurance information.
* Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any patient questions.
* Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
* Understands the practice and hospital strategic plan.
* Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
* Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
* Exemplifies Albany Med CARES guiding principles.
* Is a champion to ensure an optimal patient experience.
* Understands and promotes patient and employee safety as our top priority.
* Promotes a safe environment and promptly reports issues.
* Understands patient safety goals.  
** Qualifications
* ** High School Diploma/G.E.D.

- required
* 2-3 years office experience or one year of related experience in a medical practice - preferred
* Experience using an electronic health record and Microsoft Office a plus.
* Excellent customer service skills.
* Ability to multi-task in a high patient volume unit.
* Ability to learn and utilize resources.
* Strong time management skills.
* Ability to review information and draw appropriate conclusions.
* Good judgement and ability to problem solve; escalate issues as needed.
* Strong teamwork skills and work ethic.  
** Physical Demands
*** Standing - Occasionally
* Walking - Occasionally
* Sitting - Constantly
* Lifting - Rarely
* Carrying - Rarely
* Pushing - Rarely
* Pulling - Rarely
* Climbing - Rarely
* Balancing - Rarely
* Stooping - Rarely
* Kneeling - Rarely
* Crouching - Rarely
* Crawling - Rarely
* Reaching - Rarely
* Handling - Occasionally
* Grasping - Occasionally
* Feeling - Rarely
* Talking - Constantly
* Hearing - Constantly
* Repetitive Motions - Frequently
* Eye/Hand/Foot Coordination - Frequently  
** Working Conditions
*** Extreme cold - Rarely
* Extreme heat - Rarely
* Humidity - Rarely
* Wet - Rarely
* Noise - Occasionally
* Hazards - Rarely
* Temperature Change - Rarely
* Atmospheric Conditions - Rarely
*…