Training Specialist; Healthcare

Type of Requisition

Regular

None

None

None

Program Instruction Support

Skills: Health Care, Microsoft Applications, Training Techniques

Certifications: None

Experience: 2 + years of related experience

US Citizenship

Required:

No

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Training Specialist for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Training Specialist, the work you’ll do at GDIT will be impactful to the mission of the New York State Department of Health Medicaid Management Information System program. You will play a crucial role in performing the duties of a Provider Outreach Regional Representative for the eMedNY Program in the NYC area Albany, Troy, Schenectady, NY area.

As a Training Specialist supporting the Provider Services department, you will be trusted to represent the company to external and/or internal customers, supporting Medicaid related claims and billing questions. You will provide assistance and problem resolution to our provider community and other stakeholders. You will also respond to non-routine customer calls, email and web inquiries, providing a single point of contact for issues and questions.

This role requires the selected candidate to reside in the .

HOW A TRAINING SPECIALIST WILL MAKE AN IMPACT

• Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support
• Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements
• Interface with the NY Medicaid provider community to support them with system and program changes
• Provide support in face‑to‑face encounters, phone consultations, group training, seminars and webinars
• Provide feedback internally on challenges providers are encountering and trends
• Develop training and content materials as needed
• Present information at various provider associations meetings
• Provide testimony for Medicaid fraud legal proceedings
• Perform other duties as necessary

WHAT YOU’LL NEED TO SUCCEED:

• Education and
  
  Required Experience:
  
  BA/BS degree plus 2+ years’ experience, or 5+ years’ experience, or equivalent
• Required Technical
  
  Skills:
  
  Working knowledge of all Microsoft Office applications, including Outlook
• Required
  
  Skills and Abilities:
  • Strong communication (oral & written), interpersonal, organization skills
  • Strong work ethics and flexibility
  • Ability to learn quickly
  • Ability to work independently or as a part of a group
• Preferred Qualifications:
  • Healthcare billing and claims experience
  • Teaching/training experience
  • Experience with Zoom, Microsoft Teams
• Travel Required:
  
  10-25%

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

● Growth: AI-powered career tool that identifies career steps and learning opportunities

● Support:
An internal mobility team focused on helping you achieve your career goals

● Rewards:
Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

● Flexibility:
Full-flex work week to own your priorities at work and at home

● Community:
Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely salary range for this position is $55,806 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly

Hours:

40

Travel Required: 10-25%

Telecommuting Options: Hybrid

Work Location: USA NY Albany

Additional Work Locations:

Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health…