Patient Service Associate - Full-Time

Role Overview:

The position involves managing registration and scheduling for complex patients, updating system records, preparing disability and out-of-work/school documentation, and explaining financial and regulatory information to patients. It requires working across multiple systems during patient interactions to support clinical workflow and ensure an optimal patient experience.

Support department policies, promote patient and employee safety, and uphold organizational principles. Act as a representative of the healthcare system, embodying guiding principles and ensuring compliance with safety and confidentiality standards.

High school diploma or G.E.D. required; 2-3 years office or medical practice experience preferred. Proficiency with electronic health records and Microsoft Office is a plus. Must possess excellent customer service, multitasking, time management, problem-solving, teamwork, and communication skills.

Primarily sitting with occasional standing, walking, and handling tasks. Work involves repetitive motions, constant talking, hearing, and frequent use of eye/hand/foot coordination. Conditions are generally stable with occasional exposure to noise and environmental changes.