Sr. Application & Packaging Integration Engineer; Onsite

Kentro is hiring for an experienced Sr. Application & Packaging Integration Engineer to support the VA-ESOM End Point Support and Operations Monitoring contract across the United States. The VA provides onsite and remote support to IT customers across all VA Administrations and program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.

The VA supports staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales where VA offices or facilities may be located and require onsite services.

• Maintain responsibility for coordinating deployments, support, software upgrades, and integrations of new products into a customer environment.
• Perform hands-on engineering work as well as provide coordination and leadership of engineering resources from other engineering teams.
• Become familiarized with the customer's technical environment and act as a point of contact between the agency and technical resources internal to the program.
• Maintain access to customer sites and learn new solutions as they enter the customer environment.
• Apply thought leadership in a highly collaborative and innovative work environment to solve complex technical and non-technical challenges. This position is open to remote delivery anywhere within the U.S., including the District of Columbia.

Location: Onsite - 55 Elk Street, 3rd Floor, Albany, NY 12210

Core

Hours:

7:30am-5:00pm EST, Monday through Friday

Salary Range: $,800. This range reflects geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

This IT Concepts position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements. If chosen for this role, candidates may be required to show proof that the vaccinations and testing are current; the VHA will provide guidance on documents needed and accommodations.

• Vaccine requirements may include COVID-19, Influenza, Measles, Mumps & Rubella (MMR), Hepatitis B, and Varicella.
• Testing requirements may include Tuberculosis.

• Bachelor's degree in Computer Science, Math, or a technical equivalent with 5 years of relevant experience, or a total of 13 years of experience in lieu of education
• 5+ years of experience with systems administration in Microsoft Windows environments, including installation and configuration of application packages, monitoring system performance and availability, upgrades, and troubleshooting
• Experience troubleshooting Windows operating systems (Windows 10 and Windows 11)
• Experience documenting application installation and OS configuration items
• Experience with a variety of software packaging programs, tools, and languages
• Experience developing and testing Group Policy Objects (GPOs), Baseline Desktop OS Images and application packages
• Experience building baselines leveraging Microsoft OSD task sequences, documenting the design and implementation of package builds and baseline images
• Experience analyzing and diagnosing problems with applications deployed against baseline images, with rapid response to mitigate critical issues and provide recommendations to prevent future issues
• Experience assessing and testing hardware, baselines and application packages, bug fixes, and preparing baselines for field testing remotely or in-person
• Experience field testing application packages and working with requestors to resolve issues discovered during testing, implementation, and deployment
• Extensive IT experience in the analysis, design, and integration of information systems and COTS and development software; ability to translate business needs into systems requirements and assess cost factors and risk

• Experience with Veteran Affairs
• Networking
• SCCM
• Knowledge of HCL Big Fix fixlets
• UEFI BIOS
• PXE boot toolset
• Imaging process and hardware setup (power, racks, cabling, server/network connections)
• Imaging packages for custom software load optimization

• Candidates must be a US Citizen or a current Green Card Holder
• Candidates must be able to obtain and maintain Public Trust Clearance
• Must meet updated : https://(Use the "Apply for this Job" box below).-documents
• If you do not currently meet the  outlined, you must be willing and able to update your current forms of  a timely manner to complete the suitability process successfully.

We offer a competitive benefits package including paid time off, healthcare benefits, supplemental benefits, a 401(k) with employer matching, discount perks, rewards, and more. We invest in our employees and support continuous professional development through education reimbursement for certifications, degrees, or other learning opportunities.

We work hard and play hard. Kentro supports a culture of teamwork, dedication, and excellence, with…