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Senior Help Desk Technician II — ITIL & Training Focus
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-16
Listing for:
CGS Federal (Contact Government Services)
Full Time, Apprenticeship/Internship
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A government services provider in Albany, NY, seeks a Senior Help Desk Technician to provide Level 1 & 2 support for a diverse user base. The role involves managing IT inventories, conducting training, and troubleshooting various systems. Candidates with Adobe Connect experience are preferred, alongside ITIL Foundations certification. This full-time position offers a comprehensive benefits package, emphasizing employee support and professional growth.
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Position Requirements
10+ Years
work experience
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