Technology Analyst ; Rapid Application Development - SPNYC

Duties Description

The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.

Under the direction of the Technology Analyst 2 (Rapid Application Development), the Technology Analyst 1 (Rapid Application Development) will be responsible for designing and overseeing the implementation of secure and efficient enterprise applications, with minimal traditional coding needed, to meet client agency business needs. The position will research and analyze internal business processes to optimize and automate them. It will collaborate with business stakeholders and end users to gather and document software requirements and work closely with developers to design, test, and implement new software features and updates.

• Gather and analyze client agency business requirements from stakeholders.
• Develop applications using low-code platforms such as form builders, pre-built templates, and a drag-and-drop visual interface.
• Design and optimize process workflows for business process automation.
• Create and maintain database connections and external system integrations.
• Test and debug applications to ensure proper functionality and performance.
• Provide technical support and troubleshooting for low-code applications.
• Conduct code reviews and enforce adherence to best practices and coding standards.
• Document technical specifications, user guides, and training materials.
• Implement changes and enhancements based on user feedback and business needs.
• Monitor application performance and optimize for speed and scalability.
• Ensure compliance with data protection and security policies in coordination with IT and information security professionals.
• Participate in security risk reviews and remediation activities including producing written reports.
• Train and support end-users in utilizing low-code applications.
• Stay updated with new features and updates of low-code platforms.
• Perform regular maintenance and updates on applications.
• Collaborate with other developers and departments to integrate low-code solutions with existing IT infrastructure.

Five (5) years of information technology experience, one (1) year of which must be within the discipline of rapid application development.

• Associate’s degree with 15 semester credit hours in computer science or a related field substitutes for one year of general information technology experience.
• Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or a related field can substitute for one year of general information technology experience.
• Bachelor’s degree in any field including or supplemented by fifteen (15) semester credit hours in computer science or a related field substitutes for three years substitutes for three (3) years of general information technology experience.
• Bachelor’s degree in any field substitutes for two (2) years of general information technology experience.
• Master’s degree or higher in computer science or related field substitutes for one year of general information technology experience.

• Ability to diagnose application issues and decide what can be done with low code instead of traditional coding.
• Intuitive understanding of turning ideas into working applications using a drag-and-drop visual environment.
• Familiarity with pre-built templates, drag-and-drop visual interface, and entity builder.
• Basic knowledge of SQL, HTML, CSS, JavaScript, and general Web 2.0 techniques.
• Proven experience as a Software Analyst or similar role in software development, familiar with Agile or Scrum methodologies.
• Strong analytical, problem-solving, and troubleshooting abilities with attention to detail.
• Proven experience with low-code platforms such as Out Systems, Mendix, or Microsoft Power Apps.
• Strong understanding of software development life cycle (SDLC).
• Proficiency in designing and optimizing business process workflows.
• Experience with database management and…