Systems Analyst

Agency

Department of Transportation

Systems Analyst – Mid-Level

HBITS-07-14607

30 months

State of NY

Phone:  |  |
Email:

Duties include but not limited to the following:

• Process Improvement:
  Identifying inefficiencies in current TSMO business processes and recommending improvements, often leveraging technology.
• System Analysis:
  Understanding TSMO systems, their functionalities, and how they can be enhanced or integrated with new solutions.
• Performance Management:
  Develop and support performance reporting.
• Product Management:
  Document what's needed to build out an approved products list for IT, OT and ITS devices on our transportation network.
• Requirements Gathering:
  This is a core function. You'll interview stakeholders (users, managers, clients), facilitate workshops, analyze existing documentation, and use other techniques to uncover and document business needs and system requirements.
• Analysis and Documentation:
  You'll analyze the gathered information to identify problems, opportunities, and potential solutions. This involves creating various types of documentation, such as:
  • Business Requirements Documents (BRDs):
    High‑level overview of what the business needs.
  • Functional Requirements Specifications (FRS):
    Detailed descriptions of how the system should behave.
  • Use Cases:
    Scenarios describing how users will interact with the system.
  • User Stories:
    Short, simple descriptions of a feature told from the perspective of the person who desires the new capability.
  • Process Flows/Diagrams:
    Visual representations of current and future business processes.
  • Data Models:
    Diagrams illustrating the structure and relationships of data.
• Stakeholder Communication:
  You'll act as a liaison between business users, technical teams (developers, testers), project managers, and other stakeholders, ensuring clear and consistent communication throughout the project lifecycle.
• Solution Design and Validation:
  You'll collaborate with technical teams to design solutions that meet the documented requirements. You'll also validate that the proposed solutions align with business objectives.
• Change Management:
  You may assist in managing changes to requirements, assessing their impact, and communicating those changes to relevant parties.

• 48 months experience exciliting functional and non‑functional technical requirements via interviews, surveys, brainstorming and prototyping to gather and document the requirements including process flows, use case diagrams, data models.
• 48 months experience with Agile frameworks, Business Process Modeling, Data Modeling and Report Modeling.
• 36 month experience with Business Intelligence tools, specifically Tableau and Power BI, including report design and visualization.
• 36 months experience with Structured Query Language (SQL) to write SELECT statements, write complex queries with joins, write optimized queries.
• 24 months experience with Data Warehousing concepts including writing ETL/ELT processes.
• 12 months experience with Data Governence and Quality, and Performance Tuning.

• Résumé
• Copy of Candidate Identification (i.e., Driver’s License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)

i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.

EEO/AA/M/F/Vet/Disability