Problem Manager: ITIL RCA Lead Stable IT Infra
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-16
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, IT Business Analyst
Job Description & How to Apply Below
Location: City of Albany
A federal services technology firm is seeking a Problem Manager to lead the lifecycle of IT problems, ensuring robust solutions to prevent recurrence. The role requires extensive experience with ITIL frameworks, excellent analytical skills, and the ability to manage multiple issues simultaneously. Candidates should hold a Bachelor's degree in IT or related fields and possess 4+ years in problem or incident management.
This position offers competitive compensation from $94,100 to $132,500.
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