Manager Information Technology Services ; Infomation Security
Listed on 2026-02-18
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IT/Tech
Cybersecurity, Information Security
Location: City of Albany
Duties Description
The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.
Responsibilities- Serve as point of contact and liaison for client agencies for security incidents.
- Liaison to GPI BAS team for all initiatives contained in the Cyber Risk Remediation Program (CRRP) project.
- Provide written guidelines to GPI BAS staff and client agencies regarding compliance with NYS information security policies, protocols, cybersecurity best-practices, and regulatory requirements related to cybersecurity.
- Facilitate requirements gathering for compliance and information security considerations (ex: MUSL and PII).
- Attend and provide content for Governance meeting with GPI client agencies and present information security related topics.
- Support agencies in maintaining information classification for IT systems and solutions and data sets in alignment with NYS policy.
- Analyze Agency Posture Report to understand information security findings and risks affecting client agencies.
- Complete the Security SDLC (SSDLC) documentation related to approved GPI technology projects.
- Facilitate internal GPI leadership and client agency approval of SSDLC project documentation.
- Improve and maintain security posture of software systems and platforms.
- Serve as Project Security Lead for ITS and client agency projects and initiatives.
- Advise external agencies on security considerations related to procurement of products and services.
- Assist agencies in evaluating, understanding, and appropriately managing information security risks.
- Collaborate with the Chief Information Security Office to respond to reported incidents with information security impacts.
- Escalate security concerns and high profile security incidents to the ITS and client agency leadership for review and action.
- Lead, participate, and help coordinate responses to any potential security incidents.
- Participate with Chief Information Security Office enterprise team regarding zero-day response to emerging service disruptors including security threats and vulnerabilities for affected client agencies.
- Review documentation, incident responses, and supplemental information during and after a security incident occurs.
- Facilitate phishing exercise by acting as the liaison to GPI client agencies.
- Perform a range of supervisory duties.
Non-competitive:
Seven years of information technology, cybersecurity, or information assurance experience*, including one year at the supervisory level.
A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor’s substitutes for two years of required experience.
An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.
A master’s degree or higher in computer science or related field substitutes for one year of required experience.
Appointment Conditions- Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.
- Appointment to this position is not final until all agency approvals have been granted.
ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non‑immigrant aliens for temporary work authorization visas or for permanent residence.
Fingerprinting and background check are required for employment with ITS.
Salary Commensurate with experience.
Benefits of Working for NYS Holiday & Paid Time Off- Th…
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