Business Systems Analyst ; NY HELPS

Duties Description

This position reports to the DOH Project Manager 4 within the Office of Health Information Management (OHIM). The successful candidate will collaborate within a multifunctional team, supporting a variety of initiatives, including but not limited to Artificial Intelligence requests and assisting departmental program areas in achieving their Information Technology objectives. The team's responsibilities encompass diverse functions such as procurement, architectural oversight and review, cybersecurity guidance, compliance enforcement, AI governance and portfolio governance, serving as a critical interface between program areas and OITS/IT vendors.

Seven years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement;

this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities;

this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

• Excellent verbal, analytical, and written communication skills
• Prior hands‑on information technology experience (example: working in a programming language or a database environment)
• Ability to analyze and communicate business needs
• Excellent organizational skills and attention to detail
• Ability to work on multiple projects and multitask
• Ability to prioritize assignments and meet deadlines
• Ability to work independently and as part of a team
• Ability to problem solve effectively
• Flexible and responsive
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint,) and other computer programs as needed
• Proven experience in designing, developing, and maintaining custom applications using Microsoft Power Platform tools, including Power Apps, and Power Automate

• Researching and documenting the current or as‑is state of the business processes or functions
• Develop and maintain custom SharePoint sites to keep data current and relevant. This may include components of HTML5 and JavaScripting.
• Ability to design and develop in Power Automate and SharePoint Lists to gather data with SharePoint Forms
• Advanced working knowledge with Microsoft Excel.
• Develop and maintain team documentation and artifacts.
• Research and document program areas and existing systems to get a handle on how to best guide their technology needs
• Assist with keeping Artificial Intelligence request moving through the governance process
• Stay up to date on the latest IT technologies in use within DOH and what is available/approved by OITS.
• Participate in the technical evaluation of new technologies.
• Analyze potential user impact based upon business process changes and/or design modifications to systems.
• Working with a multi‑disciplinary team as well as developing and maintaining positive relationships with agency partners, including public and private sector entities.
• Provide ongoing support to program areas to ensure DOH can develop and execute the goals, priorities, and strategic plans for DOH business systems.
• Completing duties, assignments, and…