Tester Level II

This role focuses on Quality Assurance testing for a large-scale eligibility and human services system. The Tester Level 2 will work closely with the QA Lead to ensure software quality through test planning, execution, defect tracking, and automation.

• Develop and execute test plans, test cases, and automated tests.
• Conduct defect resolution, tracking, and reporting.
• Assist with User Acceptance Testing (UAT), performance, and vulnerability testing.
• Adhere to IES program-level QA processes, tools, and artifacts.
• Assist in schedule and effort estimations.
• Report project progress, issues, risks, mitigations, and lessons learned.
• Work with blended teams of State and vendor resources.

• 4–7 years of experience as a Tester.
• 4–7 years managing QA/testing across multiple high-profile projects with complex functional domains in a matrix organization.
• 4–7 years of experience with test automation (framework building, scripting, execution, and reporting).

• 4–7 years developing test plans, test cases, and automated tests in Agile/Scrum environments.
• 4–7 years leading functional test planning, execution, and defect resolution.
• 4–7 years using automated testing tools such as Selenium, Katalon Studio, or similar.
• 4–7 years using Jira, Xray Test Management, or related plugins for defect tracking/test management.
• 4–7 years programming experience in JavaScript or similar for automated test scripts.
• 1+ year QA experience in Human Services domain applications.
• 2–4 years of Business Analysis experience (requirements gathering, documentation, business process flows, use cases, rules catalogs, data dictionaries).

• Ability to develop automated test scripts and test frameworks.
• Strong communication and reporting skills.
• Ability to work within project timelines and priorities.
• Experience coordinating with both State and vendor teams in a hybrid work environment.