Senior AI-Driven Digital Experience Lead
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-06
Listing for:
Lumen
Full Time
position Listed on 2026-03-06
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading communication company is seeking a Sr Lead Experience Manager in Albany to enhance customer journeys across their lifecycle using innovative technologies. The ideal candidate will have over 6 years of experience in journey mapping and customer experience, with a strong focus on AI integration. Responsibilities include leading workshops, partnering with product managers, and conducting customer research to continually improve experiences.
This role offers a competitive salary and comprehensive benefits package.
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Position Requirements
10+ Years
work experience
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