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Learning Design Lead - AI

Job in Albany, Albany County, New York, 12260, USA
Listing for: Humana
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    Technical Writer, IT Project Manager
Job Description & How to Apply Below
** Become a part of our caring community*
* The AI Learning Design Lead plays a critical role in designing, developing, and delivering strategic learning experiences that support the organization's AI initiatives. This role operates with a high degree of independence and collaborates across teams to ensure alignment between business goals and learning outcomes.

+ Program Leadership & Stakeholder Engagement:

+ Serves as the primary point of contact for all AI Learning Program stakeholders, including executives, HR, and external partners.

+ Partners with the Associate Director to represent the program in executive forums, to define and provide updates on roadmap, measurement rubrics, learning prioritization, and scaling strategies.

+ Partners with the appropriate communications personnel to deliver program
-related communication(s) to the relevant stakeholders.

+ Develop program timelines including milestones and KPIs to regularly report progress to stakeholders.

+ Instructional Design and Development

+ Design and develop learning programs that build foundational AI literacy as well as advanced capabilities across the workforce.

+ Create learning pathways that help employees effectively integrate AI tools into their daily work.

+ Partner across the organization to support skilling initiatives.

+ Operations & Vendor Management

+ Manage vendor relationships to ensure our program has what it needs to succeed.

+ Respond to inquiries from the AI learning mailbox, ensuring timely and professional communication.

+ Budget & Reporting

+ Own the full lifecycle of the AI Learning program budget, from creation to tracking and burn management.

+ Lead all reporting efforts, including project plans, OKRs, executive dashboards, ECCs, and Steering Committee updates.

+ Event Management

+ Oversee the planning and execution of all AI Learning events, ensuring high-quality experiences that reflect the program's values.

+ Coordinate with supporting teams while maintaining accountability for successful delivery.

+ Documentation and Governance

+ Maintain strong documentation practices to ensure transparency, continuity, and informed decision-making.

+ Develop and manage program governance materials, including committee operating guidance and program documentation

+ Coordinate with supporting people and teams while maintaining accountability for successful delivery.

** Use your skills to make an impact*
* *
* Required Qualifications:

*
* + Bachelor's degree in instructional design, learning design or similar (or equivalent work experience).

+ 2+ years of experience developing corporate learning programs related to AI, digital transformation, or emerging technologies.
5+ years of experience designing and leading large-scale enterprise-wide learning or skilling initiatives.

+ Strong stakeholder management and cross-functional collaboration skills with executive visibility.

+ Experience owning and managing program budgets, including forecasting and tracking spend.

+ Exceptional written and verbal communication skills, with the ability to engage with, present to, and influence executive stakeholders.

+ Experience leading communications across multiple stakeholder groups, including HR, leadership, and external vendors.

+ Proven ability to plan and execute high-impact events with attention to detail and participant experience.

+ Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.

+ Demonstrated excellence in documentation practices, including maintaining clear, consistent, and accessible program records.

+ Proficiency in creating and managing reports for diverse audiences (e.g., OKRs, project plans, executive summaries, and steering committee updates).

+ Proficiency with productivity and collaboration tools (e.g., Microsoft Office Suite, SharePoint, Teams).

*
* Preferred Qualifications:

*
* + Program management (PgMP) or project management (CAPM, PMP) Certifications

+ Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick). Experience in IT, health care, or insurance environments

+ Familiarity with project management tools (e.g., Planner, JIRA Align, MS Project or…
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