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Help Desk Specialist — Fast-Paced Tech Support
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-06-17
Listing for:
Public Consulting Group
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Albany
Public Consulting Group is seeking a customer service representative in Albany, NY. The role involves providing excellent service, troubleshooting technical issues, and documenting incidents. Candidates should have a high school diploma or equivalent and experience with VOIP devices.
This position requires strong communication and problem-solving skills, as well as the ability to work in an office setting and lift up to 50 pounds. Compensation is between $/hr., along with additional benefits like 401k and PTO.
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