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IDR Gateway Support Specialist
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-06-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Technical Support Analyst based in City of Albany, New York. This role requires providing intermediate-level customer support for IDR Gateway access and managing user inquiries across various channels.
Qualified candidates should have a high school diploma and at least 3 years of experience in customer service. The position offers a pay rate of $22.28 per hour with various shifts available, including weekends.
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