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Senior Help Desk Technician II – ITIL & End-User Support
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-06-20
Listing for:
CGS Federal (Contact Government Services)
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
CGS Federal (Contact Government Services) is seeking a Senior Help Desk Technician in Albany, NY. This role involves providing Level 1 & 2 PC support to end users in the Executive Office for the United States Attorneys (EOUSA). Candidates must have ITIL Foundations certification and relevant experience supporting various hardware and software.
Responsibilities include user account administration, troubleshooting, end-user training, and maintaining IT inventories. Benefits encompass health care options, 401(k), and paid time off.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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