Technical Writer

Job Title

ON-SITE - Technical Writer - HBITS-07-14809

Albany, NY 12236

Long-term (30)

• 48 months of experience in drafting and developing technical writing efforts across software documentation, business processes, and IT operation
• 48 months of experience in breaking down complex information and organizing it logically for the user, with a focus on clarity, accuracy, and consistency
• 48 months of experience in research and information gathering, including document analysis and interviewing stakeholders and SMEs
• 60 months of experience utilizing Microsoft Office products (Word, Excel, Visio) to support documentation development and delivery
• 36 months of experience in document management: organizing information; creating diagrams, charts, and other visual aids; and using documentation systems
• 36 months of experience working independently and collaboratively with cross‑functional teams, including developers, analysts, operations, and customer support, to ensure documentation aligns across system and business functions and meets user needs
• 36 months of experience in reviewing and testing documentation, including incorporating feedback to update and improve content and testing for usability and accuracy
• 36 months of experience utilizing industry standard technical summary and reporting techniques
• Bachelor's Degree

Agency:
New York State Office of the State Comptroller (OSC)

Detailed

Job Description:

Prepare business and system process documentation for the Program Optimization, Support and Transformation (POST) bureau within the Division of Retirement Services

Note:

Sorry we do not sponsor any type of visa

Max: SEVEN

Aryan: SEVEN