Content Manager & Copy Editor: Focus UX​/Accessibility

Position: Content Manager & Copy Editor: Focus UX/Accessibility (6449)
Administration Division
Office of the Chief Operating Officer—Albany or New York City
Content Manager and Copy Editor
Reference No. _6449
Final date to receive applications is July 10, 2026
Salary is $82,953 + $4,000 in location pay

The Office of the New York Attorney General (OAG) is seeking an experienced and highly organized Content Manager and Copy Editor to join the    Office of the Chief Operating Officer   . Reporting to the Deputy Chief Operating Officer, this role will work closely with the Executive Division, division subject matter experts, the Press Office, and the Information Technology Bureau’s (IT) Web and Applications Teams to support, maintain, and improve OAG’s public-facing communications across digital and print platforms.

The ideal candidate is a strong writer and editor with a firm grasp of content strategy, accessibility standards, branding guidelines, and public-sector communication principles. The role requires excellent attention to detail, the ability to manage multiple requests simultaneously, and a commitment to ensuring all public-facing content is accurate, up-to-date, and user-friendly.

The OAG serves as the People’s Lawyer, working to uphold the rights of all New Yorkers through litigation, investigations, public advocacy, and consumer protection. The agency maintains a broad, public-facing communications presence – in both digital and print formats - to ensure transparency, accessibility, and clear communication with constituents across the state.

Duties:
Design, edit, proofread, and publish content for OAG’s website, digital platforms, and print materials (e.g., brochures, fact sheets, program guides, event-related materials, reports).
Manage incoming requests for content updates and coordinate implementation with program bureaus, Communications, and IT’s Web Team.
Ensure all content adheres to OAG editorial and branding standards, web content accessibility guidelines (WCAG), and plain-language principles.
Collaborate with program bureaus to translate complex legal and policy material into clear, user-friendly language and support general accessibility of information intended for a public audience.
Maintain a consistent tone, style, and structure across all content.
Support ongoing updates, redesigns, and content audits for both web and print collateral.
Monitor content performance and recommend improvements to increase usability and clarity.
Assist in developing content workflows, approval processes, and quality-control standards.
Ensure timely updates for press releases, consumer alerts, program initiatives, and other high-priority content.

Qualifications:

At least    three (3) years    of professional experience in copyediting, content management, digital communications, print communications, or related roles.
Excellent writing, editing, and proofreading skills with demonstrated mastery of grammar and style.
Experience using content management systems (CMS), preferably Drupal or similar platforms.
Familiarity with government or public-sector communications is preferred.
Knowledge of WCAG and search engine optimization (SEO) best practices.
Strong organizational skills and the ability to self-manage multiple requests in a deadline-driven environment.
Collaborative mindset, relationship management skills, and experience working across technical and nontechnical teams.

Preferred Skills/

Experience:

Experience with user experience (UX) writing and structuring content for clarity and navigation.
Understanding of visual communication principles and basic image editing.
Ability to analyze web analytics and identify trends and/or improvement opportunities.
Experience preparing print-ready files and/or collaborating with designers and print vendors.

The hiring rate for this position is $82,953 plus $4,000 in location pay (New York City location only).
As an employee of OAG, you will join a team of dedicated individuals who work to serve the people of our state through a wide variety of occupations. We offer a comprehensive New York state benefits package, including paid leave, health, dental, vision and retirement benefits, and family-friendly policies. Additionally, OAG offers a robust…