Frontline IT Support Specialist, Managed Services
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-06-26
Listing for:
Usherwood Office Technology
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Desktop Support, Technical Support, IT Support
Job Description & How to Apply Below
Usherwood Office Technology is seeking an IT Help Desk Technician in Albany, NY. You will provide vital support for all managed IT clients, tackling various challenges from hardware issues to mobile device management.
The ideal candidate should have an Associates Degree in Computer Science or IT, and at least one year of experience in a help desk environment. This role offers a dynamic opportunity to work with a Microsoft Gold Partner.
Successful applicants will demonstrate a strong customer service orientation and problem-solving abilities, with opportunities for bonuses as part of the role.
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