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Incident Command Lead — CIC Operations
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-06-26
Listing for:
Women Veterans Interactive
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Location: City of Albany
Women Veterans Interactive seeks a Critical Incident Command (CIC) Shift Lead in Albany, NY to oversee shift operations and ensure efficient incident response. You will monitor real-time incidents, provide updates, and manage documentation.
The ideal candidate will have a Bachelor's degree in Information Technology and over 5 years of experience in incident management or IT operations. Strong communication skills and familiarity with ITSM tools like Service Now are essential for this role.
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