Business Analyst

Business Analyst

The New York State Education Department is modernizing multiple systems, and is seeking to hire one Expert-level Business Analyst to document and organize technical and business requirements for various systems. The Business Analyst (BA) will work with multiple Project Managers to define business requirements, workflows, and assist in all project deliverables in technology modernization initiatives and legacy support.

Responsibilities:

• Schedule and lead As Is and To Be sessions with program area(s) in order to understand current and future state business processes.
• Document As Is and To Be states using a variety of business analysis techniques, including workflows, business process models, mockups, wireframes, SWOT, MoSCoW, etc, in order to meet future state business needs.
• Iteratively review requirements and documents with program area(s) in order to elicit feedback and timely approvals from stakeholder teams.
• Analyze business processes and functions across multiple programs and identify any gaps in order to ensure cohesive business and technical solutions.
• Work in a hybrid Agile environment and actively manage requirements and change orders, and ensure testing needs are updated along the way.
• Participate in design and architecture discussions, daily stand-ups, sprint planning sessions and other meetings.
• Create/update user stories and acceptance criteria for all business, functional and non-functional requirements (F/NFR), including workflows, business rules, use cases, wireframes, activity & sequence diagrams.
• Become subject matter expert (SME) and act as point of contact for all requirements questions and clarifications for all stakeholders: developers, testers, business team, vendors, management, PMO and end users.
• Utilize database management knowledge to work on relational databases for writing queries, extracting data, and other data management functions.
• Validate/verify requirements throughout the software development life cycle (SDLC) and ensure all changes are captured in requirements and user stories.
• Become a subject matter expert (SME) for the proposed system and involved business processes/rules.
• Support QA/Testing by developing timely test plans, detailed test cases, done/acceptance criteria, end-user testing and deliverables validation.
• Translate complex technical terms into business language and explain to non-technical teams, and vice versa.
• Coordinate among business and technical teams to identify and resolve issues that arise during the project.

Required Skills:

• 84 months experience in requirements elaboration, business analysis and validation, and translating into requirements, user stories and acceptance criteria, using a variety of business analysis techniques (workflows, business process models, mockups, wireframes, SWOT, MoSCoW, etc.)
• 84 months of experience working in hybrid Agile environment collecting, updating and modifying business requirements iteratively, identifying functional and non-fuctional requirements including dashboards and reporting, and creating artifacts including flowcharts, business process models, workflows, and data dictionaries.
• 60 months of experience in all types of functional application testing (including functional, non-functional, regressions, integration, UAT, etc.) This includes writing and executing various types of test cases, testing procedures & cycles, defect tracking, communicating testing updates, and ensuring requirements-based validation/testing is completed prior to final deliverable sign-off.
• 84 months experience in documenting requirements, acceptance criteria, epics, user stories creation, roadmap building, defect tracking, backlog management using Jira/Confluence or other BA and QA tools (please specify.)
• 84 months experience in providing business analysis and testing support for legacy systems/data migration and infrastructure upgrade projects involving cloud-based commercial off-the-shelf (COTS) products, and/or custom development, configurations, troubleshooting incidents and quality assurance.
• 60 months experience in transforming paper-based processes into electronic systems involving case/incident management, digital information gathering, storage, retrieval, and transmission among different teams’ having data submission, review and approval processes.
• 60 months of experience in working with relational databases and structured queries in SQL, Oracle, etc.
• Business Analysis certification such as IIBA – CBAP, PMI-PBA. Scrum certification such as CSM, Agile Coach, PSM or Product Owner