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Manager Information Technology Services

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: NYS Office of Information Technology Services
Seasonal/Temporary position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Manager Information Technology Services 2 - 11085
Location: City of Albany

Description

The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.

Under the direction of the Director of Data Center Service (DCS), the Manager Information Technology Services 2 position will be a part of the Windows and Hypervisor team. The position will confer with higher‑level managers, subordinate employees, and CTO architects to develop long‑term work objectives, taking into consideration technical, fiscal, and staffing resources.

Specific Duties
  • Develop and maintain detailed technical plans for areas of responsibility;
  • Define purpose, scope and objectives of short‑term and long‑range projects;
  • Assign work to subordinate supervisors. Monitor project progress, review major staff initiatives and products, and make recommendations as appropriate;
  • Direct meetings attended by project team(s), ITS management and CTO staff to discuss specific projects;
  • Develop procedures, standards and internal controls for the conduct of work within this unit;
  • Monitor compliance and take appropriate action as needed;
  • Assist the Windows and Hypervisor Manager in the preparation of the unit’s budget;
  • Develop or participate in the development, interpretation, review and communication of ITS policies, procedures, and standards;
  • Analyze the impact of proposed policy and legislation as they pertain to the x86 Hypervisor unit;
  • Ensure unit staff stay current on required ITS training;
  • Keep abreast of new technologies and innovations in the x86 Hypervisor arena for use in planning with CTO architects and staff development activities;
  • Perform the full range of supervisory responsibilities.
Qualifications

Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, SG‑29, OR in a position at the SG‑27 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M‑grade.

Note:

If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Please Note
  • Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.
  • Appointment to this position is not final until all agency approvals have been granted.
Additional Comments

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non‑immigrant aliens for temporary work authorization visas or for permanent residence.

Fingerprinting and a background check is required for employment with ITS.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $4,000 downstate adjustment location pay with regular annual salary. Positions located in the Mid‑Hudson will receive an additional $2,000 adjustment location pay.

Benefits

Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off
  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Thirteen (13) days of paid sick leave annually for PEF.
  • Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost
Additional Benefits
  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

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