QA​/User Support Lead - State Education Department

QA / User Support Lead

Funto Network is seeking a QA / User Support Lead for an active RFP opportunity: NYSED RFP #303 - New York State High School Equivalency Testing Program.

NYSED is seeking services for the New York State High School Equivalency Testing Program, including online submission and testing program operations support.

Core responsibilities include planning testing, UAT, support workflows, user documentation, issue triage, and release readiness for education testing operations. Review the role scope, project background, supporting materials, deadline, and client requirements that relate to your assigned work. Provide only the role-specific materials requested by Funto Network, such as your resume, cover letter, work samples, technical notes, estimates, or availability. Coordinate with Funto Network on your assigned consultant role and related technical work only.

Communicate clearly with technical and non-technical stakeholders as needed. Support quality control, status updates, and readiness for your assigned portion of the work.

What you bring includes relevant experience for this RFP-based role, strong written communication, documentation, and stakeholder coordination skills, ability to work against project deadlines and client requirements, experience supporting public-sector, enterprise, or consulting projects is preferred, attention to detail, and ability to provide complete role-specific application materials.

Consultants will be able to track project earnings, payment status, and tax records inside the Funto Network mobile app. Approved payments for this RFP opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app. The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.

Apply to this consultant role with your resume, cover letter, and supporting documents that show your experience for this specific role. You are applying to be considered for this Funto Network consultant position. You are not being asked to submit a final RFP response, bid package, or source-portal submission. If selected, Funto Network may ask you for your assigned part only, such as role-specific technical notes, work samples, estimates, availability, or other supporting materials connected to your consultant role.

Funto Network handles the client-facing proposal package and any final source-portal submission separately. Once you complete AI vetting and are approved, you will log in to the Funto Network mobile app to track relevant opportunities, application status, contracts, earnings, payments, withdrawals, and related records.