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Junior IT Service Desk Specialist — SECRET Clearance
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-07-08
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Customer Service Representative, Junior, in Albany, NY, who will provide entry-level technical support for users of enterprise IT services in a government environment. Responsibilities include basic troubleshooting, documenting incidents, and guiding users through standard tasks.
The ideal candidate should have an associate's degree in IT or equivalent experience and possess strong problem-solving and communication skills. Compensation ranges from $20.83 to $26.25 hourly.
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