Network Engineer, Tier 1

Job Summary

Applicants must submit a cover letter with resume to be considered. This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and in accordance with ESD policy. Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.

Assist with the installation, configuration, and maintenance of critical network infrastructure supporting ESD’s HQ, datacenter, and remote office locations. Assist in troubleshooting and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end‑user support for all network‑related devices and equipment.

• Install, configure, maintain, and administer network related infrastructure, services, equipment, and software necessary to support ESD’s critical business functions.
• Rack, stack, power and provide management connectivity for network equipment.
• Monitor and optimize the performance of enterprise SD‑WAN and internet connectivity.
• Install, configure, and manage Juniper network switch stacks and associated infrastructure.
• Evaluate new and leading‑edge network technologies for possible inclusion within the enterprise topology.
• Liaise with third‑party vendors to manage new and upgraded services being implemented.
• Utilize vendor portals to create, track and manage support and service tickets.
• Assist with the management of ESD’s Active Directory Infrastructure.
• Assist with the management of network file storage services in Azure Net App Files (ANF).
• Assist with the management of Virtual Server workloads in Azure VMware Solution (AVS).
• Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure.
• Utilize network management best practices and monitoring tools to investigate and resolve network‑related performance issues.
• Assist with integrating technologies from different vendors in a heterogeneous networking environment.
• Support the installation, configuration and troubleshooting of IT infrastructure at ESD’s satellite offices.
• Mentor junior networking staff and supervise network‑related projects as directed.
• Travel to various remote office locations as necessary.
• Assist in IT Disaster Recovery efforts, testing and documentation.
• Perform other related duties as required by IT management.

• Proven experience in Juniper network routing and switching or other routing and switching platforms.
• Proven experience in routing and switching command line experience.
• Knowledge of SD‑WAN infrastructure and management principles.
• Familiarity with cloud computing architecture including virtual desktop, storage and backup/recovery.
• Expertise with enterprise wired and wireless network systems.
• Familiarity with ISP management.
• Experience with Network Monitoring Systems.
• Expertise with Group Policy, DHCP and DNS management.
• Ability to independently manage a project and coordinate with network and data center technicians.
• Must be able to work under deadlines and in an environment where priorities shift.
• Must be able to collaborate and coordinate across organizational disciplines (security, networking, procurement, Help Desk, etc.).
• Must be able to function as a team leader.
• Strong verbal and written communication skills.
• Ability to multi‑task and deliver results within accepted time frames.

Relevant Experience required:
Experience in a Network Engineer role.

Education Level required:
Bachelor’s degree in an IT related discipline with minimum of 3 years’ experience in the related field; or a 2‑year degree with a minimum of 5 years’ experience; or any equivalent combination of experience and/or education from which comparable knowledge,…