Computer Support Specialist - Admin

Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, NY. These are registry positions with our company.

Pay Rate: $18 / hour

W2

• M-F: 9am - 5pm

Well organized, detail oriented, excellent verbal and written communication skills, including the ability to walk-through complicated technical ideas or tasks with individuals without an IT background, and the ability to work alone and as part of a team. Excellent working knowledge of Microsoft Office, specifically Outlook, Access, Word, Excel and SharePoint.

Bachelor’s degree and experience working in a fast-paced setting with the ability to multi-task and work in complex databases. Experience in effectively communicating with consumers, providers, and staff. Experience creating and maintaining a data dictionary and mapping of existing databases. Experience in SQL, Python, R, or Tableau is a plus.

Candidates will provide analysis of data, create and maintain data dictionaries, run and maintain data pipeline processes, map existing databases, perform routine database maintenance as specifically directed, and provide various aspects of general computer support. Additionally, candidates will provide training and support for DOH staff, providers, and consumers.

Duties include but are not limited to the following:

• Utilize multiple data sources, assist with the use of variance analysis to validate the data used for Hospital and Long Term Care (LTC) providers COVID-19 statistics.
• Maintain and improve LTC contact databases used for COVID-19 ad hoc requests and daily activities.
• Run and consolidate ad hoc reports used by DOH staff to prioritize COVID-19 survey follow up with LTC providers.
• Run and maintain data pipelines that feed the OALTC Data Lake.
• Research, create, and maintain documentation on data assets.
• Work with ITS to ensure software and hardware is installed in a timely manner on DAIS employee devices as needed.
• Data analysis and duties as needed to assist in COVID-19 response and other OALTC functions.
• Train DOH staff on data tools and best practices.
• Special assignments and projects as assigned.

• Medical
• Dental
• Vision
• Term Life
• Short-Term Disability Coverage
• 401K

If interested, please apply through this job post. You may fax a copy of your most recent resume to . If you have any questions, please feel free to call at and ask to speak with Jonathan (Monday-Friday 8:30 AM-5:00 PM PST).

Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability