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Government Cloud Support Specialist

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
Location: City of Albany

Amazon Web Services (AWS) seeks a Customer Service Specialist to support U.S. Government and corporate customers in Albany, NY. A Bachelor's degree is required and a TS/SCI clearance is mandatory, with 1+ year of customer service experience and Excel proficiency.

You will address complex billing issues, analyse account data, and provide actionable feedback to clients. This full-time role involves collaborating with global teams, educating clients on reporting options, and driving

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