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Evening Help Desk Tech II — IT Support Specialist
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-07-19
Listing for:
Albany Medical College
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Albany Med Health System is seeking a Help Desk Tech II for the second shift to provide initial IT support to employees via phone and email. You will assess problems, use remote access tools, and follow SOPs to resolve issues with excellent customer service.
The role emphasizes teamwork, adherence to customer service standards, and participation in on-call rotations. Training and close supervision are provided as you develop IT skills within a supportive environment.
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