Business Analyst; Expert develop​/maintain system artifacts and documentation

Expert Business Analyst

This position is for an expert Business Analyst. The BA in this position will provide expertise in the development and support of Dedicated Support Agency- DOCCS. These applications are both legislatively mandated and critical to the successful support of the agency and public safety. The BA will develop and/or maintain system artifacts and documentation including business requirement and project process documentation, training plans, test cases and test plans, quality assurance and contingency operations plans and reports.

Day-to-Day Tasks

• Work with end users to review/analyze existing workflows, reports, documentation or system artifacts to document business/system requirements and processes.
• Participate in business user and stakeholder meetings for requirements gathering sessions.
• Develop, write, and maintain detailed, comprehensive and well-organized functional documents such as use cases/user stories, process models/flow diagrams, screen mock-ups according to ITS standards.
• Perform analysis of what statistical reports will be needed, document the requirements and design the reports.
• Develop or maintain detailed test plans/test cases/test scripts from documented system requirements utilizing Quality Center.
• Execute functional and system tests including regression tests using manual and automated testing tools and record results using HP ALM/Quality Center.
• Identify and document application defects and track to resolution, performing retesting as required.
• Identify and document deficiencies in system documentation (e.g. missing or ambiguous requirements) identified during the testing process.
• Ensure appropriate test coverage by mapping system requirements to test cases
• Develop or maintain training or user acceptance testing plans and Tier 1 support guides
• Interact with ITS staff, business users and stakeholders as necessary to determine and implement functional and technical requirements.
• Participate in status meetings and provide weekly reports.
• Provide knowledge transfer to state staff in order to implement and support the system.

Required Qualifications

• 84 months experience eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts
• 84 Months experience in obtaining and writing business, user and functional requirements, use cases, process models, workflows, creating screen mock-ups, report mock-ups and technical documents with attention to detail
• 60 months experience developing/maintaining test plans and detailed test cases, executing those tests, validating test results and logging/tracking related defects
• 36 months experience using HP Quality Center
• 24 months experience designing user interfaces using tools such as Balsamiq or equivalent

Plus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities during the application process.