HBITS IT Specialist - Mid-Level

Job Description Project/Program

PRJ 0251891 - PBX to VoIP Conversion for OPWDD

This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as “UniteNY.

The platform is administered via a VOSS-4-UC product, so these individuals will be responsible with performing an assessment of what the legacy/local systems provide and then coordinating the configuration, installation, and migration to our UniteNY VoIP platform using bulk/batch update files within the VOSS-4-UC product, along with a few other items. The work will also include meeting with the clients to discuss the existing configurations, coordinating with the vendor to migrate TN’s from their existing services, and any other work related to ensuring a successful transition.

IT Specialist -

Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.

Mid-Level -

36 - 60 Months:
Candidate is able to work independently, without assistance.

• 48 Months of Experience in Unified Communications /VOIP
• 48 Months of Experience in Excel
• 6 Months of Experience in Voss/CUCDM
• 12 Months of Experience in software/hardware deployments
• 6 Months of Experience in Service Now
• 6 Months of Experience in Legacy Telco; POTS, CTX, PRI etc.

We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.