Student Systems and Academic Operations Analyst - Registrar's Office

About University At Albany

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.

Category::
Professional

Subscribe::

Department::
Registrar's Office - 02013

Locations::
Albany, NY

Posted::
Apr 30, 2026

Closes::
Open Until Filled

Type::
Full-time

.:: WF250314

Position :: 200036

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

The Student Systems & Academic Operations Analyst reports to the University Registrar and provides necessary functional and operational support for student and academic systems used by the university, binding technology efficiencies and business needs for quality technology-enabled business processes.

The core responsibilities of the Student Systems & Academic Operations Analyst include; understanding federal/state requirements of records management, interpret institutional policy defined by the University Senate for impact to the business process, the capacity to define work flows, aptitude to understand academic requirements, visually prepare process design maps for the core functions of the office, oversee systems testing or coordinate systems changes, and provide ongoing post-deployment support for the registrar's office, inclusive of documentation.

The position requires expert collaboration with numerous business partners, many from across the university, such as, Undergraduate Education, Financial Aid, Student Accounts, Admissions, the Graduate School, the Office of General Studies and Summer Session, the Center for International Education, the Dean of Students, Residential Life, all Academic Departments, Facilities and Information Technology Services. Additionally, the Student Systems & Academic Operations Analyst actively works with third-party business partners on the implementation, configuration, design and function of technology solutions which support, campus enrollment, schedule building, degree review, degree conferral, records distribution, records retention, disposition of records, student retention, and administration of prior learning credit.

Additionally, the candidate will assure effective and efficient use of data from various systems supporting office work and the institutional reporting needs. This position does not perform technical development, infrastructure, or security functions, those are provided by Information Technology Services. However, the Student Systems & Academic Operations Analyst will have strong technical understanding of use of technology solutions used by the office.

The incumbent provides functional support, configuring, reporting, auditing, overseeing quality control, and problem resolution for the registrar's office solutions.

• Considering the strategic priorities and goals within the office of the Registrar provide future state business process maps to align the work of the office, defining business improvements, new responsibilities and obsolescence of work.
• Establish a library of current state business processes.
• Serve as the primary requirements gatherer for each of the business units within the registrar's office.
• Define external office functions influencing registrar work and impact to the work of the office.
• Assists in the development of project plans, including, but not limited to, new system/solutions procurement, implementation, configuration or modification born from new business needs.
• Serve as functional lead and subject…