Edge - SAP Organizational Change Management (OCM) Lead
Listed on 2026-08-04
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IT/Tech
Change Management
Location: City of Albany
We Are
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.
There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to create a rewarding career at Accenture Technology. Working in a digitally driven, innovation-led environment where you can help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine.
You AreAn experienced SAP OCM Lead experience designing and executing organizational change strategies across large-scale S/4
HANA transformation programs., while serving as the change leadership authority driving stakeholder alignment, communications, training, and adoption across complex multi-functional, multi-geography implementations to accelerate go-live readiness and sustain post-go-live value realization.
- Design and own the end-to-end OCM strategy and plan across all program phases covering stakeholder engagement, communications, training, and adoption work streams
- Conduct organizational change impact assessments across all impacted functions — Finance, Procurement, Supply Chain, Manufacturing, HR, and IT — and translate outputs into targeted change interventions
- Lead stakeholder identification, mapping, and segmentation; design and execute targeted engagement strategies for high-influence and high-resistance populations
- Build and activate Change Champion networks across business units and geographies to amplify change messaging and drive grassroots adoption
- Facilitate executive alignment sessions and sponsor roadmap activities; coach CFO, COO, and CIO-level sponsors on effective change leadership behaviors
- Own program communications strategy and master calendar including executive announcements, town halls, intranet content, email campaigns, and go-live countdown messaging
- Develop role-based and persona-based WIIFM messaging connecting SAP transformation outcomes to individual employee impact
- Lead training needs analysis (TNA), curriculum design, and delivery model definition across ILT, virtual ILT, e-learning, and job aid formats
- Oversee training content development quality across OCM team and third-party vendors; manage training logistics, system access, and environment readiness
- Lead go-live readiness assessments including organizational readiness surveys, process readiness checkpoints, and cutover communication planning
- Design hypercare support model including super user activation, floor walker deployment, and day-one escalation pathways
- Manage and mentor OCM teams of 2–8 across communications, training, and change analytics functions
- Integrate OCM milestones into master program plan and PMO governance; present readiness and risk updates to executive steering committees
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
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